Privacy policy
Last updated: February 8, 2026
Privacy Policy
At Elevated™, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, use our services, or otherwise communicate with us.
Please read this Privacy Policy carefully. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
Depending on how you interact with our website and services, we may collect the following types of personal information:
Contact Information such as your name, email address, phone number, billing address, and shipping address
Payment Information such as payment method details, transaction information, and payment confirmation
Account Information such as login credentials, preferences, and account settings
Order Information such as products viewed, added to cart, purchased, returned, exchanged, or cancelled
Communication Information such as messages you send to us through email or customer support
Device and Technical Information such as IP address, browser type, device type, network connection, and unique identifiers
Usage Information such as browsing behavior, website interactions, and activity on our services
2. How We Collect Information
We may collect personal information in the following ways:
Directly from you when you place an order, contact us, sign up for communications, or otherwise provide information to us
Automatically through cookies, pixels, analytics tools, and similar technologies when you browse or use our website
From service providers who help us operate our website, process payments, fulfill orders, provide customer support, or analyze website performance
From partners or third parties where permitted by law
3. How We Use Your Information
We may use your personal information for the following purposes:
To process and fulfill orders
To provide customer service and respond to inquiries
To process payments, refunds, returns, exchanges, or cancellations
To improve our website, services, and customer experience
To send order updates, shipping notifications, and service-related communications
To send promotional or marketing communications where permitted by law
To detect, prevent, and investigate fraud, abuse, or unauthorized activity
To comply with legal obligations and enforce our policies
4. How We Share Your Information
We may share your personal information with trusted third parties when necessary to operate our business and provide our services, including:
Shopify, which powers our online store
Payment processors to securely process transactions
Shipping and fulfillment partners to deliver your orders
Technology, analytics, and support providers that help us operate and improve our website and services
Marketing and advertising partners, where permitted by law
Legal or regulatory authorities when required to comply with applicable laws or valid legal requests
We do not sell your personal information in the traditional sense of directly exchanging it for money. However, depending on your location, certain sharing for advertising purposes may be considered a “sale” or “sharing” under applicable privacy laws.
5. Shopify and Third-Party Services
Our store is hosted by Shopify, which helps us provide our products and services to you. Information you submit through our website may be processed by Shopify and by third-party service providers that support store functionality, payments, analytics, advertising, and fulfillment.
To learn more about how Shopify processes personal information, please review Shopify’s Privacy Policy.
Our website may also contain links to third-party websites or services. We are not responsible for the privacy or security practices of third-party websites.
6. Cookies and Similar Technologies
We may use cookies, pixels, and similar technologies to:
Keep our website functioning properly
Remember your preferences
Analyze website traffic and performance
Improve your browsing experience
Support advertising and remarketing efforts
You may be able to manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.
7. Marketing Communications
We may send you promotional emails or other marketing communications where permitted by law. You can opt out of marketing emails at any time by clicking the unsubscribe link in the email.
Even if you opt out of marketing communications, we may still send you non-promotional messages related to your orders, transactions, or customer service requests.
8. Data Retention
We retain your personal information only for as long as necessary to:
Provide our services
Fulfill transactions
Comply with legal obligations
Resolve disputes
Enforce our agreements and policies
Retention periods may vary depending on the type of information and the purpose for which it was collected.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Children’s Privacy
Our website and services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.
If you believe a child has provided us with personal information, please contact us so we can review and delete it where appropriate.
11. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Request a copy of your personal information
Opt out of certain advertising-related data uses, where applicable
If you would like to exercise any applicable privacy rights, please contact us using the contact details below. We may need to verify your identity before processing your request.
12. International Transfers
Your personal information may be transferred to, stored, or processed in countries outside your own. Where required by applicable law, we take appropriate steps to protect personal information involved in international transfers.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. When we do, we will post the revised version on this page and update the “Last updated” date.
14. Contact Us
If you have any questions about this Privacy Policy or would like to exercise any privacy rights available to you, please contact us:
Elevated™
Email: support@elevatedparts.com
Phone: +1 (281) 236-7068
Business Address: 1625 Poplar St, Denver, CO 80220, United States